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1. Can you creat a custom wood or metal display?
Yes ,we can manufacture customer disigned products ,and can combine acrylic with other material ,such as wood ,metal , marble and so on . You image and design ,we do it .
2. How can we trust your quality ?
Before you place order with us , we would like to make one sample for your examation . When you approve the samples, the quality of mass order would be the same as it . If there is any difference ,we would give your 100 % compensation.
3. What if we receive the inferior products ?
If you are not satisfied with the goods when you received the shippment ,as long as customers can give us the proper reason ,we would like to give customer 100 % compensation . One solution is we refund the money to you or deduct the money of unqualified products from the next order. It depend on you.
4. What is the lead time for one order ?
When you need one sample , we can finish it within 3 days . For the mass order ,our delivery date is 15 days
5. Can you print information on the products ?
Surely. We do sickprint or laser engrave your logo ,image or other information in different colours on your products as per your requirements .
6. How do you pack the goods and is it safe?
Usually ,the goods are packed by bubble bag and then carton boxes. But for the items which are very fragile , such as crystal LED light box series , we would pack them with wooden boxes .
